Returns & Exchanges
At The Dragontree, we want you to feel empowered in your fashion choices; if your purchase isn't a perfect fit, you can return unworn items within 30 days of delivery. We offer full refunds to your original payment method or store credit to help you find your next signature piece.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging with all tags attached and include the printed return authorization form.
Ship It Back
Affix the prepaid shipping label provided in the portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing